User Agreement
Welcome to Pawpi! By accessing or making a purchase on our website (www.pawpi.ca), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site or placing an order. the font, size and more. To change and reuse text themes, go to Site Styles.
This website is operated by Pawpi, a Canadian company dedicated to providing safe, durable, and joyful chew toys for dogs. By visiting our site or purchasing from us, you engage in our “Service” and agree to these Terms and Conditions, including any additional terms referenced herein.
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website. It is your responsibility to review this page periodically for changes. Continued use of the site following updates constitutes acceptance of those changes.
Product Information
We make every effort to ensure our product descriptions, images, and pricing are accurate. However, minor variations in color, texture, or packaging may occur.
All Pawpi chews are non-edible and intended for supervised use only. Pawpi is not liable for injuries or damages caused by misuse or unsupervised play.
Orders & Payments
By placing an order, you agree that all information provided is complete and accurate. We reserve the right to refuse or cancel any order for reasons including suspected fraud, incorrect pricing, or product unavailability.
All prices are listed in Canadian Dollars (CAD) unless otherwise specified. Payment must be made at checkout through accepted methods including Visa, Mastercard, PayPal, Apple Pay, and other secure processors.
Returns and Refunds Policy
For hygiene and safety reasons, used or opened products cannot be returned. Refunds are issued only for unused, unopened items in their original condition, as outlined in our Refund Policy.
If your order arrives damaged or incorrect, contact us at info@pawpi.ca within 48 hours of delivery.
Limitation of Liability
To the fullest extent permitted by law, Pawpi shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products or website. Customers assume all responsibility for the safe and proper use of all items purchased.
Privacy
Your privacy is important to us. Personal information collected through this website is handled in accordance with our Privacy Policy, which explains how your data is used, stored, and protected.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Province of Quebec, Canada, without regard to conflict of law principles.
✨ Pawpi — Made with love, crafted with joy.
Because every chew should come with peace of mind.